Terms & Conditions
Payment can be made by a valid credit or debt card and is cleared online with Sagepay, using a secure server, or your can use your Paypal account. Sage Pay is a secure server and a PCI DSS Level 1 service provider.
We reserve the right to refuse any credit card transactions.
We respect the sensitivity of your personal information and will not share or sell your personal information to other parties. In order to process your order, we will require your name, email address, delivery address, and a contact telephone number. We keep a record of this information, which is stored within our website platform Shopify plus and Cin7 (PCI DSS Level 1 service provider). We will also keep records of any emails you send to us.
We do this to operate and improve the service we offer you. Your details will only be used to contact you regarding your order and your telephone number is used by the delivery courier to update you on the progress of your order. If you choose to opt in to email marketing, we will contact you from time to time to advise you of new products, special offers or relevant news and giveaways we think you'll love. We will never pass on this information to a third party for marketing purposes.
If you would rather not receive this information, please do not opt in to our email marketing and newsletter sign up, once signed up you can unsubscribe at any time.
Credit Card Security
Your card details are handled by our payment processing agent, Sage Pay. They are a secure server and a PCI DSS Level 1 service provider and will not be accessed by any unauthorised person or company.
Every care has been taken to ensure that the descriptions and specifications of our products are correct, but slight variations in the goods may occur. Variations in actual colours may vary depending upon your monitor when viewing the Site, we cannot guarantee that your monitor’s display of any colour will be accurate.
PacaPod USA, INC registered in the state of Delaware.
PacaPod’s total liability for any claim how so ever arising shall not exceed the price of the goods supplied by PacaPod to the customer. PacaPod shall not be liable for any customer loss whether this arises from a breach of duty in contract or in any other way. PacaPod cannot accept any liability for a failure to comply with specific instructions stated on this website or product. This statement does not affect customer’s statutory rights.
If the occasional PacaPod newsletter drops into your inbox then it is because you have either signed up for our newsletters on our website, opted in for news and offers while making a purchase on our website, or opted in to receive our emails on a third party website. You can unsubscribe from our newsletters at any time by clicking on the link at the bottom of any of our newsletter emails.
From time to time we offer promotions on our bags, the offer is only valid until the stated end date and cannot be claimed after this date.
Competition terms and conditions
PacaPod USA, INC reserve the right to cancel or amend all or any part of the Competition and/or the Terms without notice for any event that is outside of PacaPod USA's reasonable control.
Any changes to the Rules, or cancellation of the Competition, will be posted on the PacaPod website (www.pacapod.com) It is the responsibility of entrants to keep themselves informed as to any changes to the Rules.
The Competition is free of charge and without purchase necessary.
The Competition is open to anyone, in the UK and US, who is:
over the age of 16 (if under 18, you must have your parent or guardian’s permission)
legally permitted to use the Internet and social networks
legally permitted to enter competitions or sweepstakes, within their jurisdiction
legally permitted to receive, own and use an electronic communications device as a prize
are not operating as part of an organised group or syndicate
not a current employee or family member of PacaPod, their agencies, or anyone directly connected with the creation and administration of this competition.
ENTRIES AND DRAWING
Entries may only be made through the specified competition entry website page
Proof of making such entry is not proof of the successful receipt of your entry.
Attempting to use any other method to communicate entries or bypass the good working order of the site (for example, by using scripts or syndicated entry) will be rejected and any further necessary legal action taken. We may also require further evidence of your entry being independent if we receive multiple entries from a single IP address.
By entering the Competition, you hereby warrant that all information submitted by you in your Entry is true, accurate and complete in every respect. PacaPod USA reserves the right to verify any information contained in your entry and/or your eligibility to enter the Competition.
The winner will be randomly selected from all valid entries using a true random number method.
JUDGE’S DECISIONS AND CHOICE OF LAW
In the event of any dispute regarding the Rules, the conduct or results of the Competition, or any other matter relating to a Competition, the decision of PacaPod shall be final and unchallengeable and no correspondence or discussion shall be entered into, comment issued, or reason given in respect of any decision made by PacaPod.
The Courts of England shall have exclusive jurisdiction in relation to any dispute or claim arising out of or in connection with the Rules or their subject matter, existence, negotiation, validity, termination or enforceability (including non-contractual disputes or claims).
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter (including the Competition), existence, negotiation, validity, termination or enforceability (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.
PacaPod reserve the right in its absolute discretion to disqualify any entrant if it has reasonable grounds to believe that an entrant has breached any of the Terms and Conditions, any applicable law (including copyright law), has attempted to interfere with the workings of the site or the competition, or has infringed the intellectual property of any other person.
Entrants acknowledge and agree that any failure to comply with the Terms could lead to PacaPod disqualifying that person, without giving any reason for such disqualification or granting any opportunity for challenge.
In the event that a Prize-winner is disqualified from the Competition, PacaPod reserves the right to select an alternative Prize-winner in the same manner as the original Prize-winner.
PRIZES AND PRIZE WINNERS
Should we elect to supply the Prizes from the United Kingdom, the Prizewinner will be required to pay any applicable customs charges locally.
Prizewinners will be notified by the email/Facebook account given when entering the competition. Therefore, such details must be valid. In the event that any Prize Notification is returned as undeliverable or any Prize-winner fails to validly reply to a Prize Notification within 5 days, PacaPod Ltd reserves the right to disqualify the Prize-winner and select an alternative Prize-winner in accordance with rules above.
PacaPod Ltd reserves the right to set amend the criteria used to judge Entries. Prizes are non-transferable and there is no cash alternative. In the event of a prize being unavailable for any reason, including local supply of the prizes, PacaPod Ltd reserve the right to substitute prizes of equal or greater value at any time.
Prizes must be accepted in the manner set out in the Prize Notification. No substitutes or cash equivalents are available.
PacaPod USA, INC accepts no responsibility for any damage, loss, injury (other than our liability for personal injury or death as a result of our negligence) or disappointment of any kind suffered by any entrant in entering the Competition, including as a result of any entrant winning or not winning any prize.
PacaPod USA accepts no responsibility for Entries lost, damaged or delayed in the post, or due to computer error in transit. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
INTELLECTUAL PROPERTY AND DATA PROTECTION
You agree that PacaPod (and any third party authorised by PacaPod) may use your Entry (whether or not it wins the Competition) for any promotional purpose (for example, placing it on the PacaPod website or on any poster, leaflet or other advertising media).
PacaPod USA will use any personal information that you provide with your Entry for the purposes of the Competition and, where you have given your consent, for marketing purposes including the distribution of regular email updates or newsletters. Any personal information relating to entrants will be used solely by us in accordance with applicable data protection legislation.
All Prize-winners unconditionally agree (as a condition of accepting any prize) to: (a) the use of their name, one or more photographs of themselves and disclosure of their county of residence (if such Prize-winner is resident within the UK) or country of residence (if such Prize-winner is resident outside the UK); and (b) co-operate with or participate in any other reasonable post-Competition publicity.
A copy of these Rules may be obtained by sending a stamped addressed envelope to: PacaPod USA , The Cabin, Willowdale, Georgeham, Devon, EX331JZ, UK
Due to the implicit characteristics of natural leather, slight imperfections and colour variations may occasionally appear. This is normal and should not be mistaken for a defect, it simply enhances the beauty and individuality of the leather.
In order to use the online shopping and personalisation features of our website your computer (or other device such as a tablet or mobile phone) needs to accept cookies.
Our cookies do not store personal information such as your address, phone number or payment details. We strongly encourage you to configure your web browser to accept cookies from our website. If you want to block or delete cookies from our website you can use your browser settings to do this (covered in the Help menus of your brower).
This is a list of the main cookies we use and their purpose.
|Google Analytics||Google Analytics. These cookies are used to collect information about how visitors use our site. The information is used to help us improve the website and shopping experience. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.|
|HotJar||This pixel helps us analyse visitor onsite behaviour so that we can improve user experience.|
These cookies help to increase the speed at which you see web pages from our site. We continually are working to make our site easier to use, and a fast page load time is animportant factor in improving the customer experience.
|Facebook pixel||This is used as an analytics tool to allow us to measure the effectiveness of our advertising by understanding the actions visitors take on our website. Pixel data is used to: Make sure ads are being shown to the right people. and Retargeting visitors on Facebook with ad content that is relevant to them.|
Flash cookies: We display video on our website using Adobe Flash Player, which uses Flash cookies to help improve your viewing experience. Flash cookies are not managed in the same way as other cookies by your browser. If you want to block or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Note that if you disable Flash cookies you'll be unable to access video content on our site
Share tools: If you share content with friends through social networks such as Facebook and Twitter, you could be sent cookies from these websites. We don't control the setting of these cookies, so you should heck those third-party websites for more information about their cookies and what you need to do to manage them.
For further information about managing and disabling cookies on your computer see www.allaboutcookies.org/manage-cookies
Links: Within the PacaPod website, links may have been made to third party websites. These links are offered merely for ease of accessibility. Should these links be followed, it is at the risk of the user of the PacaPod website and the user will also leave the PacaPod website. PacaPod has not carried out a thorough review of these third party websites and cannot take responsibility for nor take control of the content or accessibility of any third party websites. PacaPod, therefore, does not claim to represent nor endorse any material found within the third party sites nor any results that may be a consequence of using them.
Customs - the consumer is responsible for any fees/taxes/duty that may accrue on the merchandise when it clears Customs and Border Protection. Relevant on orders that are fulfilled from the UK to the US
Under these terms and conditions it is not possible to re-assign, sub-license nor transfer your rights by any other means.